Agile Software Development is in Our "DNA" IIa has a proven track record of utilizing Agile software development methodologies to develop new solutions and to maintain and operate mission-critical applications. We have integrated Agile development methodologies into an overall DevOps approach utilizing heavily automated processes to streamline the quality delivery of software and ensure alignment with organizational goals.

Information Security is Embedded in Our Services IIa provides a full range of information security services for our customers. We integrate industry-leading technologies to provide defense in depth and a 360-degree situational awareness view throughout the enterprise. Our team performs such tasks as; security architecture design, security systems engineering, SOC operations, security analytics, incident response, information assurance, and forensic investigation services to ensure our customers remain secure.

Data Center and Infrastructure Optimization is Our Specialty IIa utilizes ITIL best practices, ISO 20000, and CMMI for Service to consistently deliver robust infrastructure and data center support services. Our teams manage over sixteen thousand servers, the application services and data that are hosted on them, and the supporting compute, storage, and networking resources beneath them. Our team innovates through efficiency. We develop automated tools and methods to provide efficient, consistent, and cost-effective delivery of services. We provide solutions to enhance management visibility into the enterprise through a single pane of glass reporting and monitoring dashboards. IIa has a successful track record in the design, implementation, and execution of disaster recovery for individual services and entire data centers. IIa supports our customers in achieving their Data Center Optimization through data center consolidation, migration, and process re-engineering.

Cloud Migration & Services Propel Our Customers Forward IIa provides a vendor-agnostic approach to cloud services. We evaluate the readiness of organizations to move workloads and services to the cloud from a technical, organizational, and cost-benefit perspective. We assist the customer in determining the optimal mix of on-premise, hybrid, and public cloud services to efficiently meet the current and future needs. IIa provides overall architecture and application re-design and migration guidance to maximize the use of SaaS, PaaS, and IaaS services.

End User Solutions Complete Our Full Life-Cycle Offerings IIa provides a full range of end-user solutions and services for the enterprise. We provide end-user computing, virtual desktop infrastructure, and mobile device management. We focus on device configuration management, and security compliance management to ensure a secure and reliable end-user experience. IIa provides help desk and deskside services utilizing ITIL based processes tailored to meet customer needs. Our team develops and customizes ITSM solutions to meet customer needs on both the Remedy and ServiceNow ITSM platforms.